Terms of Service

1. Acceptance of Terms

By accessing or using the Luminary Labs platform at luminary-labs.madethis.app (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not use the Service.

These Terms apply to all visitors, users, and customers of the Service. By creating an account or purchasing a subscription, you confirm that you are at least 18 years old and have the legal authority to enter into this agreement.

2. Description of Services

Luminary Labs provides an AI-powered business platform designed to help entrepreneurs and small businesses build and grow their online presence. Our platform includes the following services (depending on subscription plan):

• AI Website Builder and ongoing site management
• AI Marketing Engine (content, SEO, social media, email)
• AI Ads Manager (Google and Meta campaigns)
• AI Operations Hub (invoicing, contracts, client management)
• AI Analytics Dashboard
• 24/7 AI Support Agent

The specific features available depend on your subscription tier. We reserve the right to modify, add, or remove features at any time with reasonable notice.

3. Subscription and Billing

• Billing Cycle: Subscriptions are billed monthly in advance on the date you first subscribed.
• Cancellation: You may cancel your subscription at any time through your account settings or by contacting team@luminary-labs.madethis.app. Cancellation takes effect at the end of the current billing period.
• Refunds: Luminary Labs does not offer refunds for the current billing period. If you cancel, you will continue to have access to the Service until the end of the period you have paid for.
• Price Changes: We may change subscription prices with 30 days' notice by email. Continued use of the Service after a price change constitutes acceptance of the new price.
• Payment Processing: Payments are processed by Stripe, Inc. By subscribing, you agree to Stripe's terms of service.

4. Acceptable Use Policy

You agree not to use the Service to:

• Engage in any illegal activity or violate any applicable laws or regulations
• Send spam, unsolicited messages, or engage in phishing or deceptive practices
• Infringe on any intellectual property rights of third parties
• Distribute malware, viruses, or any other harmful software
• Harass, abuse, or harm other users or individuals
• Attempt to gain unauthorized access to other accounts or systems
• Use the platform to build, promote, or support competing services without written permission
• Generate, publish, or distribute illegal content including but not limited to content that is defamatory, obscene, or violates privacy rights

We reserve the right to suspend or terminate accounts that violate this policy without prior notice.

5. Intellectual Property

Your Content

You retain all rights to the business content you provide to us, including your business name, logo, descriptions, images, and any other content you upload or share ("Your Content"). By providing Your Content, you grant Luminary Labs a non-exclusive, worldwide, royalty-free license to use, reproduce, and display Your Content solely to the extent necessary to provide the Service to you.

Our Platform

Luminary Labs retains all rights, title, and interest in and to the Service, including all software, algorithms, AI models, designs, interfaces, and other technology ("Platform IP"). These Terms do not grant you any ownership rights in the Platform IP. You may use the Service only as permitted under these Terms.

AI-Generated Content

Content generated by our AI systems on your behalf (blog posts, marketing copy, website text, etc.) is provided for your use as a subscriber. You own the final published versions of this content. See Section 7 for important disclaimers about AI-generated content.

6. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUMINARY LABS' AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO LUMINARY LABS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

LUMINARY LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION.

7. Disclaimers — AI-Generated Content

• AI-generated content produced by our platform is for informational and business purposes only. It should be reviewed by you before publishing or acting on it.
• Luminary Labs is not a substitute for professional legal, financial, medical, or tax advice. Do not rely on AI-generated content as a substitute for consulting qualified professionals.
• We do not guarantee specific business outcomes, revenue increases, or SEO rankings. Results vary based on many factors outside our control, including your industry, market, and business execution.
• AI systems may occasionally produce inaccurate or outdated information. You are responsible for verifying the accuracy of all published content.

8. Termination

Either party may terminate this agreement with 30 days' written notice to the other party. You may terminate by canceling your subscription and notifying us at team@luminary-labs.madethis.app.

We reserve the right to terminate or suspend your account immediately and without notice if you violate these Terms, engage in fraudulent activity, or fail to pay subscription fees. Upon termination, your right to use the Service ceases immediately.

Upon termination, we will make your business data available for export for 30 days, after which it will be deleted in accordance with our Privacy Policy.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law principles. Users located outside Sweden agree that Swedish law governs this agreement, though we acknowledge that mandatory consumer protection laws in your country of residence may also apply.

10. Dispute Resolution

In the event of a dispute arising from these Terms or the Service, the parties agree to first attempt resolution through good-faith negotiation. Either party should notify the other in writing of the dispute, and the parties will have 30 days to attempt an informal resolution.

If informal resolution fails, disputes shall be resolved through binding arbitration under the rules of the Stockholm Chamber of Commerce. Arbitration shall take place in Stockholm, Sweden. The arbitration shall be conducted in English. Each party shall bear its own costs of arbitration unless otherwise ordered by the arbitrator.

Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email at least 30 days before the new terms take effect. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance.

12. Contact